FREQUENTLY ASKED QUESTIONS
Yes! All new pinball machines come with a 12–24-month manufacturer’s warranty (Stern/Jersey Jack). Certified restored classics include a 6–12-month parts-and-labour warranty. EU buyers receive priority support through our regional service partners in Germany, France, and the UK.
We ship Europe-wide from our Netherland warehouse (3–7 business days) and UK hub (5–10 days). Machines are crate-protected and shipped via insured freight carriers. Track your order in real-time via email/SMS. Delivery fees vary by region
Absolutely. Every machine is pre-configured for 220V and CE-certified for safety compliance. No transformers needed – they’re plug-and-play in any EU country.
Yes! Choose 0% APR financing over 16–12 months. Pre-approval takes 2 minutes online. Business buyers can lease too.
Inspect upon delivery (required). Note damage on the courier’s sheet, photograph it, and alert us within 24 hours. We’ll dispatch a technician or arrange replacement parts at no cost. Claims are resolved in 72 hours avg.
Yes! Our services include:
🔧 White-glove installation
🔧 Annual maintenance plans
🔧 Technicians cover 15+ EU countries